Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and the manager before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.”
Setting goals and objectives to aim for will give both managers and employees a focus, and is one of the key aspects to meeting overall company objectives. Managers must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Participants will also have an opportunity to identify their personal learning objectives.
Performance Appraisals Done Well
To start, participants will discuss what performance appraisals are and why they are important. The importance of building trust will also be covered.
Errors We Make
This session will explore the three most common errors made during performance reviews.
Types of Performance Reviews
Next, participants will learn about the most common types of performance appraisals: formal reviews, informal reviews, probationary reviews, and 360 degree reviews.
The Performance Management Process
To begin, participants will look at the four-stage performance management process through an activity. Then, participants will work in small groups to review some sample appraisal forms.
Goals with SPIRIT
During this session, participants will learn about the SPIRIT acronym for goals. They will also learn about setting short-term and long-term goals.
The Performance Management Cycle
This session will explore the first two stages of the performance management cycle: the basis for review and performance standards. BAR’s and KRA’s will also be discussed briefly.
Participants will learn about the importance of standards through a short exercise.
Creating a Performance Development Plan
Another key element in the performance management cycle is a performance development plan. Participants will learn about the components of this type of plan during this session.
Feedback and Communication
This session will provide participants with some basic feedback and communication tips.
Next, participants will take a closer look at listening skills.
In this session, participants will learn about asking good questions, probing techniques, and body language.
This session will cover the six characteristics of effective feedback. To reinforce these concepts, participants will apply these characteristics to three case studies.
Next, participants will learn how to accept criticism graciously.
Planning the Interview
This session will look at some things that participants should do before delivering the performance appraisal.
In this session, participants will learn a basic interview format and practice it through a role play.
Goal Setting Real Play
Day Three will start with a real play on the first stage of the performance appraisal process: goal setting. This role play will be followed by discussion and feedback from the trainer and other participants.
This session will ask participants to complete a role play on the second stage of the performance appraisal process: providing feedback.
Next, participants will learn about the third stage of the performance appraisal process: coaching. Participants will also practice coaching in a role play.
In this session, participants will prepare for a mock appraisal.
Next, participants will conclude the performance appraisal process with a mock interview.
Once an employee has achieved a particular level of performance, we usually want them to maintain that level. This session will explore some ways of doing that.
Handling Performance Problems
During this session, participants will learn what to do if an employee is not achieving a particular level of performance.
The Part Where Someone Gets Fired
In this session, participants will learn what steps to take when someone needs to be let go. Participants will also have an opportunity to practice their skills in a scenario.
To sum up the past three days, participants will look at their pre-assignment, identify areas of improvement, and develop an action plan.
Performance Management Checklists
To conclude the workshop, participants will review some checklists that they can use during the performance management process.
At the end of the course, participants will have an opportunity to ask questions and fill out an action plan.
For details on the differences between “in-house” and “all-inclusive” please see below
We’re keen to ensure that all the participants get the most out of the day, so ideally, we would love to have a room that has natural daylight, space to move, sit and write / work in small groups and utilise the wall space.
It helps to have the equipment provided but we can provide screen, projectors, flip charts and sound etc.
The “in-house” price includes training materials for all participants and a brilliant trainer… come coach… come facilitator.
The price excludes facilitator travel / accommodation (if required) and VAT.
Quite simply, we take all the hassle, stress and time required to organise your course off-site.
We will provide;
We think this is great value and ideal for companies who do not have the resource or time to organise the training.
Please see “Terms” for specific details on our all-inclusive offer.
Full Course Terms and Conditions are available upon request and are provided during the booking process.
Coming Soon! Our “Back to School essential Business Skills Lessons.
A range of short classroom based sessions that can be delivered in just 40 minutes!
Back to School allows every learner to create a personal “school” timetable based on the learning topics / lessons they need the most. They just attend the classes and then go back to work, minimising time away from the day job whilst picking up top tips on personal effectiveness, soft skills and leadership / management.
Fast, interactive and energising ways to learn through Ican Development
Ican Development are a recognised Chartered Management Institute Centre offering a targeted range of high quality qualifications in Coaching and Mentoring as well as Leadership and Management.
We’re also very proud of the way we deliver our programmes with an emphasis on face to face learning using highly engaging and experiential approaches.
We are currently offering qualifications from Levels 3 to 6