Viable organisations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time.
Fortunately, you do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help you to prevent, respond, and recover from all crises.
This two-day course will help you ensure your organization is ready to manage any kind of crisis.
You will spend the first part of the day getting to know other participants and discussing what will take place during the workshop. Participants will also have an opportunity to identify their personal learning objectives.
What is Crisis Management?
To begin, participants will explore what crisis management means. They will also look at the components of a crisis management team.
Training Leaders and Staff
Next, participants will learn what elements should be considered when developing a training program.
Conducting the Crisis Audit
In this session, participants will learn about the different facets of a crisis audit. They will also learn about using a risk matrix.
Performing a Risk Level Analysis
Then, participants will learn another way to assess risks: risk level analysis. They will also have an opportunity to practice risk level analysis in a series of case studies.
Developing a Response Process
Participants will begin this session by reviewing their pre-assignment. Then, we will share our suggested crisis response process.
Consulting with the Experts
Do you need consultants and outside experience on your crisis management team? This session will help participants decide.
Incident Management Techniques
In this session, participants will learn ways to respond to, document, and investigate crisis incidents.
Working through the Issues
A problem solving process can help crisis management team members stay in control and get things done. This session shares a three-phase model that can be used as a starting point.
Establishing an Emergency Operations Center
Your crisis management team will need a place to work during a crisis. This session will explore how to set up an Emergency Operations Center (EOC) and how to establish a chain of command.
Building Business Continuity and Recovery
Next, participants will consider how to keep their business running during a crisis. The essential elements of a crisis plan will also be discussed.
Participants will spend most of the afternoon of Day Two working through three case studies to apply what they have learned.
Recovering and Moving On
The final session of this course will explore ways to help people recover from a crisis and move forward.
At the end of the course, participants will have an opportunity to ask questions and fill out an action plan.
For details on the differences between “in-house” and “all-inclusive” please see below
We’re keen to ensure that all the participants get the most out of the day, so ideally, we would love to have a room that has natural daylight, space to move, sit and write / work in small groups and utilise the wall space.
It helps to have the equipment provided but we can provide screen, projectors, flip charts and sound etc.
The “in-house” price includes training materials for all participants and a brilliant trainer… come coach… come facilitator.
The price excludes facilitator travel / accommodation (if required) and VAT.
Quite simply, we take all the hassle, stress and time required to organise your course off-site.
We will provide;
We think this is great value and ideal for companies who do not have the resource or time to organise the training.
Please see “Terms” for specific details on our all-inclusive offer.
Full Course Terms and Conditions are available upon request and are provided during the booking process.
Coming Soon! Our “Back to School essential Business Skills Lessons.
A range of short classroom based sessions that can be delivered in just 40 minutes!
Back to School allows every learner to create a personal “school” timetable based on the learning topics / lessons they need the most. They just attend the classes and then go back to work, minimising time away from the day job whilst picking up top tips on personal effectiveness, soft skills and leadership / management.
Fast, interactive and energising ways to learn through Ican Development
Ican Development are a recognised Chartered Management Institute Centre offering a targeted range of high quality qualifications in Coaching and Mentoring as well as Leadership and Management.
We’re also very proud of the way we deliver our programmes with an emphasis on face to face learning using highly engaging and experiential approaches.
We are currently offering qualifications from Levels 3 to 6